Because I am only one person and truly overworked, in an effort to get orders out as quickly as possible, at this time, phone support is for placing a phone order ONLY. Please note the hours and days below and be sure you have registered before calling. For faster service, your order can also be faxed in or ordered online 24/7. For all other concerns, please use the contact form below.
Many blessings and happy hair growing, Lavonda.
"The Quickest Way To Have Your Questions Answered"
We try to respond to questions within 24 hours. Please allow up 72 hours (excluding weekends/holidays) for an email response.
Email Support - Ask Us!
We know everyone is anxious to receive their order and we are working diligently to answer emails and process orders as quickly as possible. Orders are generally processed and shipped within 1 to 3 days however please be courteous to other customers by allowing up to 5 days for order processing before contacting us (excludes weekends and holidays). We thank you in advance for your cooperation in helping us to get orders out as quickly as possible.
Our Contact Info
Note: Phone calls are answered as time allows but is not often. Please do not leave phone messages.If you would like to contact us, the best option is emailing us directly. We are almost always online & check & respond to questions regularly. If the matter is URGENT, please select URGENT in the drop down menu of our contact form and you will be responded to promptly, generally within 1 to 12 hours. If the "urgent" subject line is abused or we find that your email is not urgent or has already been answered on our website, then your email will be either deleted or answered in the order as received.
