Shipping

• Shipping is free for US customers.
• Local customers, sorry no pickups.
• Shipping is only $5 for Canada and $8 for all other countries. International customers click here for more details.
• Orders are processed in the order as received.
• Our goal is to process orders within 24 to 72 hours however order processing times varies from 1-5 business days.
• You will receive notification of shipping via email when your order has shipped.

Orders are shipped by USPS First Class or Priority Mail depending on the quantity of items purchased and should arrive within 2-3 business days after shipment. Please allow 7-10 business days for processing and delivery.

Returns/Cancellations

• No cancellations of orders after submittance.
• Altered items are not returnable.
• NO RETURNS on herbal supplements.
• Shipping and handling charges are not refundable.
• Returns are subject to a 20% restock fee unless due to our error.
• Returns must be authorized by AUT Merchandise Store.
• Returns without prior authorization will be refused.
• Claims must be made within 5 days from receipt.
•  Items must be returned within 2 weeks from receipt.
• Please allow up to 14 business days for credits to be processed.
• Shipping charges apply to re-ship packages returned as undeliverable.

Please send returns to: